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County of Orange Social Services Agency Call Center Hours Changing
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The County of Orange Social Services Agency (SSA) will change its call center hours starting February 7, 2025. The new call center hours will be 7:30 a.m. to 5 p.m. Clients are able to apply for and access their current Medi-Cal, CalFresh, CalWORKs or General Relief benefits 24 hours a...
New EBT Cards to Get Security Upgrades Designed to Combat Fraud
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New Electronic Benefits Transfer (EBT) cards featuring security upgrades will soon be on the way to residents, better protecting them from fraud while enabling them to buy nutritious, healthy food with greater confidence. The new Golden State Advantage cards are being rolled out by the County of Orange Social Services...
Orange County Older Adults Needs Assessment Report Now Available
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The Orange County Older Adults Needs Assessment Report has been posted to the Board of Supervisors’ March 11, 2025 agenda. This report is aimed at understanding and addressing the evolving needs of Orange County’s growing older adult population. Read More...
Office of Immigrant and Refugee Affairs Celebrates Anniversary
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The County of Orange Office of Immigrant and Refugee Affairs (OIRA) recently marked its 1-year anniversary of serving vulnerable populations by spotlighting personal stories of hope and perseverance and reaffirming its unwavering commitment to supporting residents across the region. Held at Newsong Church in Santa Ana, OIRA’s anniversary event brought...
A Statement on ICE Access to Client Medi-Cal Data
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The County of Orange Social Services Agency (SSA) is aware of Associated Press , Wired and Los Angeles Times reporting that Immigration and Customs Enforcement (ICE) may have direct access to Medicaid (Medi-Cal) data. We are still working with state authorities to confirm the extent, but based off the reporting...
A Statement on Federal Request for Client CalFresh Data
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The County of Orange Social Services Agency (SSA) continues to monitor changes to how the federal government obtains our clients’ data. Per reports from CalMatters , NPR , KTLA and the LA Times , the state of California has sued to challenge the transfer of data of Supplemental Nutrition Assistance...
CalFresh Benefits to be Delayed in November
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Due to the ongoing federal government shutdown, CalFresh benefits will be delayed in November. CalFresh recipients can call 2-1-1 or visit 211oc.org to be connected to food, housing and utility resources. November benefits are anticipated to be retroactively issued when the shutdown is resolved. Although CalFresh cases will not be...
California Begins Issuing 100% of November CalFresh Benefits
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California has begun issuing November CalFresh benefits, starting with recipients who normally receive their benefits between the first and seventh of the month. Recipients may already see their usual funds loaded onto their Electronic Benefit Transfer (EBT) cards. At this time, it is anticipated that the rest of November’s benefits...