La Oficina del Centro de servicio comunitario del Condado (County Community Services Center),  15496 Magnolia St. en Westminster, estará cerrada debido a trabajos de construcción desde el mediodía del 7 del jueves 7 de abril hasta el mediodía del lunes 11 de abril.

Se recomienda a los residentes que usen uno de los puntos de acceso alternativos para obtener servicios.

Los clientes de la Agencia de servicios sociales (Social Services Agency, SSA) del Condado de Orange pueden visitar http://www.mybenefitscalwin.org para solicitar o comprobar el estado de los beneficios de asistencia pública de Medi-Cal, CalFresh, CalWORKs o Alivio general (General Relief) o de forma alternativa a través de una de las siguientes opciones:

• CalFresh solo a través de www.GetCalFresh.org.
• Medi-Cal solo a través de www.coveredca.com.
• Centro de atención telefónica de SSA al (800) 281-9799
  • El horario del centro de atención telefónica es de 6:30 a.m. a 8 p.m., de lunes a viernes y de 7 a.m. a 4:30 p.m., los sábados.  
• En persona en una de las oficinas de SSA: https://www.ssa.ocgov.com/about-us/office-locations/office-location-list

Para comunicarse con la Oficina sobre el envejecimiento (Office on Aging) del Condado de Orange, llame al teléfono gratuito (800) 510-2020, de lunes a viernes, de 8 a.m. a 5 p.m. o por correo electrónico a areaagencyonaging@occr.ocgov.com

Los clientes de la Autoridad de Vivienda del Condado de Orange (Orange County Housing Authority, OCHA) pueden visitar https://ochousing.org/ para obtener información general sobre los programas de OCHA. Los clientes también pueden ponerse en contacto con una de las ubicaciones virtuales a continuación para recibir asistencia relacionada con:

• Información general a OCHAContact@occr.ocgov.com
• Lista de vacantes de OCHA (solo para titulares de vales) a OCHA.Referral@occr.ocgov.com
• La lista de espera de OCHA está cerrada actualmente. Para los clientes activos en la Lista de espera 2012 de OCHA, pueden encontrar información en https://www.waitlistcheck.com/.

Los clientes también pueden comunicarse con OCHA por teléfono al:

• (714) 480-2700
• (800) 735-2929 Servicio de retransmisión de California
  • El horario de atención telefónica va de 8 a.m. a 5 p.m., de lunes a viernes

El horario de la oficina para atención en persona es de 8 a.m. a 5 p.m., de lunes a jueves con cita previa. Puede visitor https://ochousing.org/conact-us para obtener más información.

Los clientes de la Agencia de atención de salud de OC que necesiten asistencia pueden llamar a la línea OCLINKs al (855) 625-4657.

Los clientes de Cal Optima pueden visitar https://caloptima.org/en/ContactUs.aspx.

Los clientes del Centro de recurso para cuidadores del Condado de Orange pueden visitor https://www.caregiveroc.org/contact-us.

Para obtener más información sobre los servicios del Condado, visite  ocgov.com.

오렌지 카운티, 캘리포니아주 (2022년 4월 4일) – 카운티 커뮤니티 서비스 센터 사무국(15496 매그놀리아 스트리트, 웨스트민스터 소재)은 4월 7일부터 4월 11일까지 건축공사로 인하여 휴업합니다.

서비스를 이용하실 주민 여러분께서는 다음 대체 접근방법 가운데 한 곳을 이용하도록 권합니다.

오렌지 카운티 사회서비스 기관(SSA) 이용자들은 http://www.mybenefitscalwin.org 에 방문하면 기존 메디-칼, 칼프레시, 칼워크 또는 대안적으로 일반구제 공적 부조를 신청하거나 확인할 수 있으며, 또는 다음 옵션 가운데 한 가지를 사용할 수 있습니다:

• 칼프레시 전용: www.GetCalFresh.org.
• 메디-칼 전용: www.coveredca.com.
• SSA 콜센터: (800) 281-9799
  • 콜센터 업무시간은 월요일에서 금요일까지는 오전 6:30부터 오후 8시까지이며,  토요일은 오전 7시부터 오후 4:30입니다.  
• 직접 방문 시에는 다음 SSA 사무소 가운데 한 곳 이용: https://www.ssa.
  ocgov.com/about-us/office-locations/office-location-list

을 이용하면 도움을 받을 수있습니다. areaagencyonaging@occr.ocgov.com을이용하면 도움을 받을 수 있습니다.

오렌지 카운티 주택본부(OCHA) 손님들은https://ochousing.org/에 방문하면 OCHA 프로그램에 관한 종합 안내를 받을 수 있습니다. 손님들께서는 아래의 가상 위치를 참조하여, 해당 업무에 따라 접촉하시기 바랍니다:

종합안내: OCHAContact@occr.ocgov.com

• OCHA 빈집 등록(바우처 소지자 전용):  OCHA.Referral@occr.ocgov.com
• OCHA의 대기자 명단은 현재 폐쇄되었습니다. OCHA의 2012년 대기자 명단 정보는https://www.waitlistcheck.com/에서 볼 수 있습니다.

손님들은 전화를 통하여 OCHA와 접촉하는 것도 가능합니다:

• (714) 480-2700
• (800) 735-2929캘리포니아 릴레이 서비스
  • 전화 접수 가능한 시간은 월요일에서 금요일까지, 오전 8시부터 오후 5시까지

직접 방문 시간은 월요일에서 목요일까지, 오전 8시부터 오후 5시까지이며, 예약 후 가능합니다. 더 많은 정보가 필요하다면 https://ochousing.org/conact-us. 에 방문하시기 바랍니다.

OC 보건기관 손님으로서 도움이 필요하다면 OCLINKs 전화번호 (855) 625-4657를 이용하시기 바랍니다.

칼옵티마 손님은 https://caloptima.org/en/ContactUs.aspx. 에 방문하시기 바랍니다.

돌봄제공자 자원센터 OC 손님은https://www.caregiveroc.org/contact-us. 에 방문하시기 바랍니다.

카운티 서비스에 대해 더 많은 정보가 필요하다면 이곳에 방문하세요: ocgov.com.

加州奧蘭治郡 (2022年4月4日）位於Westminster的Magnolia街15496號的郡社區服務中心辦公室將從4月7日星期四中午至4月11日星期一中午因施工而關閉。

我們鼓勵居民使用以下的替代接入點來獲得服務。

奧蘭治郡社會服務局（SSA）的客戶可以訪問http://www.mybenefitscalwin.org申請或查詢現有的Medi-Cal、CalFresh、CalWORKs或一般救濟的公共援助福利，或者通過以下其中一個選擇。

• 通過www.GetCalFresh.org僅限CalFresh。
• 通過www.coveredca.com. 僅限 Medi-Cal。
• SSA的呼叫中心：(800) 281-9799
  • 呼叫中心的工作時間是週一至週五上午6:30至晚上8:00，週六上午7:00至下午4:30。
• 親臨SSA的一個辦公室: https://www.ssa.ocgov.com/about-us/office-locations/
  office-location-list

要聯絡奧蘭治郡老齡化辦公室，請在週一至週五上午8點至下午5點撥打免費電話（800）510-2020，或發送電子郵件至areaagencyonaging@occr.ocgov.com尋求幫助。

奧蘭治郡住房管理局（OCHA）的客戶可以訪問https://ochousing.org/了解有關OCHA項目的一般信息。客戶也可以聯絡以下虛擬地點之一，以獲得相關的協助。

• 一般信息： OCHAContact@occr.ocgov.com
• OCHA的空缺列表（僅適用於住房券持有者）OCHA.Referral@occr.ocgov.com
• OCHA的等候名單目前已經關閉。對於在OCHA 2012年輪候名單上的客戶，可以在 https://www.waitlistcheck.com/ 上找到相關信息。

客戶也可以通過電話聯絡 OCHA。

• (714) 480-2700
• (800) 735-2929 加利福尼亞中繼服務
  • 接待電話時間為週一至週五上午8時至下午5時。

當面辦公時間為週一至週四上午8時至下午5時，可預約。您可以訪問 https://ochousing.org/conact-us了解更多信息。

需要幫助的奧蘭治郡衛生保健機構客戶可以撥打OCLINKs熱線 (855) 625-4657。

CalOptima的客戶可以訪問 https://caloptima.org/en/ContactUs.aspx。

奧蘭治郡的照顧者資源中心客戶可以訪問 https://www.caregiveroc.org/contact-us。

更多關於郡政府服務的信息，請訪問 ocgov.com。

The County Community Service Center Office, 15496 Magnolia St. in Westminster, will be closed due to construction from noon Thursday, April 7 to noon Monday, April 11. 
Residents are encouraged to use one of the following alternative access points to obtain services.
County of Orange Social Services Agency (SSA) clients can visit http://www.mybenefitscalwin.org to apply for or check on existing Medi-Cal, CalFresh, CalWORKs or General Relief public assistance benefits or alternatively through one of the following options:
•    CalFresh only through www.GetCalFresh.org.
•    Medi-Cal only through www.coveredca.com.
•    SSA’s Call Center at (800) 281-9799
o    Call Center hours are 6:30 a.m. to 8 p.m. Monday through Friday and 7 a.m. to 
4:30 p.m. Saturdays. 
•    In-person at one of SSA’s offices: https://www.ssa.ocgov.com/about-us/office-locations/office-location-list 
To contact Orange County’s Office on Aging, call toll-free (800) 510-2020 Monday through Friday from 8 a.m. to 5 p.m. or email areaagencyonaging@occr.ocgov.com for assistance.
Orange County Housing Authority (OCHA) clients may visit https://ochousing.org/ for general information regarding OCHA programs. Clients may also contact one of the below virtual locations for assistance related to:
•    General Information at OCHAContact@occr.ocgov.com 
•    OCHA Vacancy Listings (for voucher holders only) at OCHA.Referral@occr.ocgov.com 
•    OCHA’s Waiting List is currently closed. For clients active on OCHA’s 2012 Waiting List information may be found at https://www.waitlistcheck.com/.
Clients may also contact OCHA by telephone at:
•    (714) 480-2700
•    (800) 735-2929 California Relay Service
o    Reception telephone hours are available 8 a.m. to 5 p.m. Monday through Friday
In-person office hours are 8 a.m. to 5 p.m. Monday through Thursday by appointment. You may visit https://ochousing.org/conact-us for further information.
OC Health Care Agency clients needing assistance can call the OCLINKs line at (855) 625-4657.
CalOptima clients can visit https://caloptima.org/en/ContactUs.aspx. 
Caregiver Resource Center OC clients can visit https://www.caregiveroc.org/contact-us. 
For more information about County services, please visit ocgov.com. 

The County of Orange Social Services Agency (SSA) is pleased to announce the availability of its Families and Communities Together (FaCT) platform annual report for Fiscal Year (FY) 2020-2021, covering the period from July 1, 2020 through June 30, 2021. The report addresses the critical role that FaCT and its network of 16 Family Resource Centers (FRCs) play in the County’s efforts to ensure children in Orange County grow up in stable, nurturing families and safe, supportive communities.

For over 25 years, FaCT has played an integral role in SSA’s efforts to prevent child abuse and neglect and help at-risk families thrive. FaCT FRCs provide family strengthening and support services to the community, ranging from counseling and parenting classes, comprehensive case management services, educational and training programs, as well as advocacy and community engagement. FaCT serves as a public-private partnership between SSA and numerous community-based organizations that collectively work to provide engagement and outreach, direct service delivery, fund development and professional/staff training on best practices.

In Fiscal Year 2020-2021, FaCT FRCs served more than 11,000 individuals and nearly 5,000 families.

To read the full report, please visit: www.factoc.org/newsletter/annual-reports.

Today the County of Orange Social Services Agency (SSA) released its annual report for Fiscal Year 2017-2018, covering the period from July 1, 2017 through June 30, 2018. The report highlights the agency’s accomplishments and initiatives, and shares positive impacts SSA has made to the community as a whole, serving over one in four county residents.

The annual report features SSA’s efforts to ensure the safety and well-being of vulnerable children, adults and families, including:

• Increased homeless outreach services to the Riverbed, Plaza of the Flags and at the Courtyard and Bridges shelters to ensure those most in need were connected to crucial benefits and services.
• Expanded food access with the pilot phase of Restaurant Meals Program (RMP). RMP allows eligible homeless, elderly and disabled CalFresh recipients more options to access hot meals at participating restaurants. With the success of the pilot phase, the program is being expanded countywide, enabling greater food access to more residents.
• Stronger families, stronger communities: SSA provided essential family strengthening services through our Families and Communities Together (FaCT) Family Resource Centers to more than 6,000 families.

According to SSA Director Debra J. Baetz, “SSA is charged with protecting and providing for our residents in need. This is a great responsibility we take seriously and work diligently to achieve.” Director Baetz continues, “We are proud of all we accomplished as an agency in Fiscal Year 2017-18 and we look forward to continuing to serve our community, offering enhanced services. “

The County of Orange Social Services Agency (SSA), and all county welfare departments in the state, have been notified by the California Department of Social Services (CDSS) that CalFresh March benefits will be issued on a single day, Friday, March 1, 2019, rather than the normal staggered issuance cycle of the first through the tenth of the month. According to CDSS, the change is meant to help mitigate the effects of early issuance of February benefits and any potential gaps in food assistance. SSA will continue all other CalFresh operations as usual.

For some recipients, issuance on March 1 may result in receiving benefits earlier than the usual benefits issuance cycle, and SSA advises that CalFresh recipients residing in Orange County budget accordingly to ensure their benefits last through the entire month of March and until the issuance of April benefits.

At this time, April benefits are expected to be issued per the usual staggered cycle of the first through the tenth of the month. Should there be a change, SSA will provide updated communications at that time.

Orange County CalFresh recipients should direct questions to their assigned case worker. Those recipients without an assigned caseworker may contact SSA toll-free at (800) 281-9799.

April 9, 2019

The County of Orange Social Services Agency (SSA) invited employees and citizens of Orange County to show their support in ending childhood abuse and neglect by wearing blue today, April 9, 2019, for National Child Abuse Prevention Month. In addition, residents are encouraged to take photos of themselves, their friends, coworkers and loved ones while wearing blue and tagging photos using the hashtag #GoBlueForOCKids on social media.

Members of the Orange County Board of Supervisors presented a proclamation for National Child Abuse Prevention Month at the April 9th Board meeting and encouraged constituents to speak up if they see child abuse or neglect.

“April serves as a reminder that child safety is not only a concern of parents and families, but one shared by the entire community,” said Fifth District Supervisor Lisa Bartlett, Chairwoman of the Orange County Board of Supervisors. She continued, “We are all a part of the solution to prevent child maltreatment to ensure our children live happy and healthy lives.”

Currently, there are nearly 725,000 children residing in Orange County. Last year, the Orange County Child Abuse Registry received a monthly average of 4,100 calls, an increase from the year prior. Of these calls, an average of 122 cases per month required Juvenile Court involvement. The remaining cases either did not rise to the level of SSA involvement or the Agency addressed families’ needs through prevention efforts in the community.

“The increased number of calls to our Child Abuse Registry may seem alarming, but this means that the community is watching our children and reporting concerns when they have them,” said Second District Supervisor Michelle Steel, Vice Chair of the Orange County Board of Supervisors. “The phrase ‘if you see something, say something’ is especially important when it comes to the safety of our vulnerable children.”

“We all have a responsibility to help ensure our youth feel safe and protected. We ask families, neighbors, community partners and county officials to continue to look out for the safety of our most innocent residents and serve as a voice for those who cannot speak up for themselves,” stated First District Supervisor Andrew Do.

Research shows that protective factors are present in healthy families. Promoting the following factors is among the most effective ways to reduce the risk of child abuse and neglect:

• Concrete Support in Time of Need
• Parental Resilience
• Knowledge of Parenting and Child Development
• Social Connections
• Social and Emotional Competence of Children

“Today we wear blue in solidarity for our Orange County youth as a commitment to helping them enjoy healthy, happy childhoods. Simple actions like donating time or money to prevention organizations, mentoring or offering to help families in our own neighborhoods can create a lasting, positive impact in the lives of our children,” said Third District Supervisor Donald P. Wagner.

“Our children deserve to grow up in safe and loving homes,” said Fourth District Supervisor Doug Chafee. He continued, “As we observe child abuse prevention month, we encourage our constituents to be aware of the signs of child abuse and neglect and to call the Child Abuse Registry to report suspected abuse.”

Should an Orange County resident suspect child abuse or neglect, he/she is encouraged to call the Child Abuse Registry at 714-940-1000 or 800-207-4464. The hotline is available 24-hours a day, 7 days a week.

At yesterday’s Board meeting, the Orange County Board of Supervisors declared May as Foster Care Month and highlighted the significant need for the community to get involved in order to provide loving homes for foster youth. Members of the Board presented a resolution to leaders of the County of Orange Social Services Agency (SSA) for the Agency’s efforts to recruit qualified foster families, also known as resource families. The Board also honored local resource parents Melissa and Andrew Ferguson at the meeting.

In Orange County, there are more than 2,000 children and youth in foster care.

“Brighter outcomes are achieved when children have opportunities to grow and develop in a family setting,” said Fifth District Supervisor Lisa A. Bartlett, Chairwoman of the Orange County Board of Supervisors. She continued, “We are committed to ensuring children are placed in family-based care whenever possible.”

Second District Supervisor Michelle Steel, Vice Chair of the Orange County Board of Supervisors, stated, “As a community, we share the responsibility to look after the safety, health and well-being of our children. We applaud those families who see the need and respond by selflessly opening up their homes and hearts to ensure children thrive.”

SSA is in the midst of implementing California’s Child Welfare Continuum of Care Reform (CCR), with the goal of improving the child welfare system by limiting group home placements and increasing utilization of home-based care for foster youth. Through CCR, increased emphasis is placed on locating resource families for foster youth. 

“Resource parents are vital to children’s success because of their efforts to maintain strong connections with foster youth and their families,” said First District Supervisor Andrew Do. He continued, “As a community, we are grateful for the love and compassion our resource families, like the Fergusons, give generously to Orange County’s foster youth. Their positive impact cannot be understated.”

“While all children need safe, stable and nurturing family homes to thrive, our foster youth depend on the community for additional support. We are beyond grateful to the families who step up and provide this care for Orange County’s most vulnerable children,” said Third District Supervisor Donald P. Wagner.

Foster children range in age from infancy to late teens. Their backgrounds cross all ethnic and economic lines. Resource family homes are especially needed for teenagers, sibling sets and children with special medical, educational, behavioral or emotional challenges.

Fourth District Supervisor Doug Chaffee remarked, “This month offers a wonderful opportunity to raise awareness of the needs that are faced by foster youth in our community year round.” He continued, “What these children need is a safe, stable and loving home.”

Fostering a child can be a challenging yet rewarding journey for families. Orange County resource families continue to express the value they find in providing safe homes for children. For more information on becoming a resource family, or other ways you can help our foster youth, please call (888) 871-KIDS or visit www.oc4kids.com.

May is CalFresh Awareness Month and the County of Orange Social Services Agency (SSA) is pleased to announce that starting June 1, 2019, the State of California’s CalFresh food assistance program will be expanded to include eligible older adults and people with disabilities who receive Supplemental Security Income/State Supplemental Payment (SSI/SSP) benefits. SSI/SSP benefits will not change as part of the expansion.

SSI is a federally-funded program that provides monthly income support to eligible individuals who are 65 years or older, blind or disabled. SSP is the state program which augments SSI. Both SSI and SSP benefits are administered by the Social Security Administration.

Under the expansion, CalFresh food benefits can help eligible SSI/SSP recipients stretch household budgets, enabling individuals and families to afford nutritious food such as fruit, vegetables and other fresh and healthy options. CalFresh food benefits are delivered to recipients on their Golden State Advantage Electronic Benefits Transfer (EBT) debit card, which can be used at any grocery store, farmers market or Restaurant Meals Program participating restaurant that accepts EBT.

SSA staff are prepared to help eligible SSI/SSP recipients apply for CalFresh food assistance and expect to serve up to 29,000 new SSI/SSP recipient households in Orange County. The County of Orange, and all California counties, have been working diligently to launch this historic program expansion.

Households that already receive CalFresh and currently have a member of their household excluded because they receive SSI/SSP do not need to re-apply or contact the County. Counties will contact those households when their next report is scheduled.

The addition of an SSI/SSP recipient to an existing CalFresh household may impact household food benefits. For currently participating households that experience a change in benefits due to SSI/SSP income counting toward their CalFresh case, additional state-funded nutrition benefits may be available. As always, recipients can contact SSA to ask questions or report changes at any time.

There are multiple ways to connect with SSA for new households to apply:

• Click – www.MyBenefitsCalWIN.org or www.GetCalFresh.org to apply online,
• Call – (800) 281-9799 to apply by phone, or
• Come in – locate your local county office at ssa.ocgov.com locations

Reasonable accommodations and services in multiple languages are available at all offices.
 
Existing Orange County CalFresh households should direct questions to their assigned case worker. Those recipients without an assigned caseworker may contact SSA toll-free at (800) 281-9799.