The 28th Annual Report on the Conditions of Children in Orange County is now available, offering a comprehensive assessment of the health, economic well-being, education and safety of the County’s children.

The following areas have shown improvement for the lives and well-being of Orange County’s youth:

• Economic Well-Being: The percentage of children receiving CalFresh increased slightly from 2019-20, ending a five-year decline. In 2020-21, more than one in 10 children under 18 (12.9% or 91,088 children) received CalFresh. As an indicator of poverty, an increase in the number of children receiving these benefits can be viewed as a negative trend but there has been significant outreach efforts in Orange County to ensure more eligible children are receiving these benefits.
• Educational Achievement: The high school dropout rate hit a 10-year low, while college readiness hit a 10-year high. The Orange County cohort dropout rate for 2020-21 was 4% compared to 8.9% in 2011-12. College readiness among these graduates also reached a 10-year high. In 2020-21, Orange County had 36,747 high school graduates, of which 57% were UC/CSU eligible, higher than California’s eligibility rate of 52%.
• Safe Homes and Communities: The juvenile arrest rate continued a decade-long decline, dropping by 81% since 2011. In 2020 there were 2,053 juvenile arrests compared with 10,801 juvenile arrests in 2011. An arrest is usually a youth’s first formal encounter with the juvenile justice system. It is important that at this first encounter a pattern of juvenile delinquency does not continue into adulthood.

While much progress has been made, continued areas of focus include behavioral health and housing, among others.

This year’s report also includes a special section that takes a deeper look at economic well-being and how it is changing and influencing the health and wellbeing of children and youth in Orange County.

“While this report reflects the myriad ways economic well-being influences children’s ability to be successful as they grow into adults, it also provides an opportunity to recognize the strength and resiliency of those children and their families as they face and overcome economic hardships,” said OC Board of Supervisors Chairman Doug Chaffee, Fourth District, who also served as the Chair of the Orange County Children’s Partnership (OCCP), the advisory board responsible for publishing the report in 2022. Chairman Chaffee continues, “Together, with the community, we can continue to build the support systems to help Orange County children achieve healthy, successful and safe lives.”

To read the full report, visit https://www.ssa.ocgov.com/about-us/news-publications/COCR.

The Operation Santa Claus (OSC) and Senior Santa and Friends (SSF) holiday gift drives have served Orange County’s most vulnerable children, seniors and disabled adults for 60 and 30 years, respectively. 

OSC began as a small effort to meet the needs of a handful of children in 1962 and has since become a major community event. The program provides gifts and toys to children who are in foster care in Orange County as well as to children of disadvantaged families receiving services from the County of Orange. Last year, OSC distributed more than 19,000 toys and gifts to children in need. This would not be possible without the generosity and collaborative effort of County of Orange employees, community-based organizations, businesses and individuals in the community who play a significant role in collecting toys and gifts.

“The Orange County community has consistently come together for decades to bring cheer to our most vulnerable residents during  the holidays,” said Orange County Board of Supervisors Chairman Doug Chaffee, Fourth District. “If nothing else, the last few years have shown us how much we need one another and how much community support can mean to those in need.” 

SSF provides gifts and special request items to low-income seniors or severely disabled adults who are clients of the County of Orange Social Services Agency (SSA) and/or the OC Health Care Agency. Clients receive items such as household appliances, special medical equipment, nutritional supplements or clothing. Items received through SSF help make life easier, more comfortable and more independent for recipients. Last year, SSF provided over 1,115 gifts and necessities to low-income seniors and adults with disabilities in Orange County. 

Support from generous donors helped the programs exceed last year’s goal of $30,000 raised. This year organizers are hoping to raise $35,000 in total donations by the end of this year. Orange County residents can support Operation Santa Claus and Senior Santa and Friends by:

• Donating new and unwrapped toys at the collection boxes placed in many County buildings, including most County libraries. In addition, Orange County residents may also drop off toys and other gifts at the OSC and SSF drop-off center at 1505 E. Warner Ave., Santa Ana, CA 92705. Gifts may also be shipped to 1505 E. Warner Ave., G-101, Santa Ana, CA 92705.
• Giving back by coordinating an Angel Tag toy/gift drive for a child or senior in need of a holiday present. 
• Donating online at: 
• ssa.ocgov.com/DonateOSC
• ssa.ocgov.com/DonateSSF

For more information about Operation Santa Claus, please call (714) 679-2438 or email OperationSantaClaus@ssa.ocgov.com. 
For more information about Senior Santa and Friends, please call (714) 825-3111 or e-mail Senior.Santa@ssa.ocgov.com.

The County of Orange Social Services Agency (SSA) is warning clients who possess an Electronic Benefit Transfer (EBT) card to be on the lookout for potential scammers trying to obtain confidential client information in order to commit fraud through fake websites. 

EBT cardholders should be aware their accounts can only be accessed and viewed at www.ebt.ca.gov/cardholder. Counterfeit websites that look similar to the state’s EBT website attempt to obtain personal information, including but not limited to an EBT card number and/or personal identification number (PIN), Social Security number, bank information and/or date of birth. Please be advised this information may be used to withdraw funds from recipient accounts.

Clients are advised NOT to give out their personal information. Please remember that SSA will never ask for your personal information in a text message or via email.

If you are unsure if a request for information is legitimate, please contact the SSA call center to confirm the request at (800) 281-9799 or contact your assigned case worker if you have one. 

If you have provided your personal information through text message, email or other suspicious means, it is recommended you change your PIN and report your EBT card as lost or stolen by calling:

• The state’s EBT Customer Service 24 hours a day, seven days a week at (877) 328-9677, or
• The SSA call center from 6:30 a.m. to 8 p.m. Monday through Friday and 7 a.m. to  4:30 p.m. Saturdays.

You may also wish to file a report with your local police department. 

Văn Phòng Trung Tâm Phục Vụ Cộng Đồng Quận Hạt, 15496 Magnolia St. Tại thành phố Westminster, sẽ đóng cửa để sửa chữa từ trưa thứ Năm, 7 tháng Tư đến trưa thứ Hai, 11 tháng Tư.

Các cư dân được khuyến khích nên sử dụng một trong những địa điểm khác cho các dịch vụ.

Khách hàng thuộc Cơ Quan Đặc Trách Xã Hội Quận Cam (SSA) có thể vào http://www.mybenefitscalwin.org để nạp đơn hay tìm hiểu các vấn đề liên quan đến Medi-Cal, CalFresh, CalWORKs hay những trợ cấp xã hội tổng quát hay bằng cách khác qua một trong những phương thức:

• Chỉ cần CalFresh www.GetCalFresh.org.
• Chì cần Medi-Cal www.coveredca.com.
• Trung Tâm liên lạc SSA ở số (800) 281-9799
  • Giờ hoạt động từ 6:30 sáng đến 8 giờ tối từ thứ Hai đến Thứ Sáu và từ 7 giờ sáng đến 4:30 những chiều thứ Bảy.
• Tiếp kiến tận mặt tại một trong những văn phòng SSA: https://www.ssa.ocgov.com/about-us/office-locations/office-location-list

Để liên lạc với Văn Phòng Đặc Trách Người Cao Niên Quận Cam, xin gọi số điện thoại miễn phí (800) 510-2020 thứ Hai đến thứ Sáu từ 8 gờ sáng đến 5 giờ chiều hay email areaagencyonaging@occr.ocgov.com để được trợ giúp.

Khách hàng của Cơ Quan Đặc Trách Gia Cư Quận Cam (OCHA) co thể vào https://ochousing.org/ cho những thông tin tổng quát liên quan đến các chương trình OCHA. Khách hàng cũng có thể liên lạc một trong những địa điểm trực tuyến để được trợ giúp liên quan đến:

• Thông tin tổng quát tại OCHAContact@occr.ocgov.com
• Các Danh Sách Trống OCHA (chỉ cho những người đang có voucher) tại OCHA.Referral@occr.ocgov.com
• Danh sách Đang Chờ OCHA hiện tại đang đóng. Đối với những khách hàng hiện đang trong danh sách chờ có hiệu lực OCHA’s 2012, các thông tin có thể tìm thấy tại https://www.waitlistcheck.com/.

Khách hàng cũng có thể liên lạc với OCHA qua điện thoại tại:

• (714) 480-2700
• (800) 735-2929 Dịch Vụ Chuyển Tiếp California (California Relay Service)
  • Giờ điện thoại tiếp tân từ 8 giờ sáng đến 5 giờ chiều. Thứ Hai đến Thứ Sáu

Tiếp kiến tận mặt từ 8 giờ sáng đến 5 giờ chiều. Thứ Hai đến Thứ Năm và xin lấy hẹn. Quý vị có thể vào https://ochousing.org/conact-us để biết thêm thông tin.

Khách hàng Cơ Quan Y Tế Công Cộng Quận Cam cần sự trợ giúp có thể gọi đường giây  the OCLINKs tại (855) 625-4657.

Khách hàng CalOptima có thể vào https://caloptima.org/en/ContactUs.aspx.

Khách hàng Chăm Sóc Tại Gia Caregiver Resource Center OC có thể vào https://www.caregiveroc.org/contact-us.

Muốn biết thêm chi tiết về các dịch vụ của Quận Hạt, xin vào ocgov.com.

La Oficina del Centro de servicio comunitario del Condado (County Community Services Center),  15496 Magnolia St. en Westminster, estará cerrada debido a trabajos de construcción desde el mediodía del 7 del jueves 7 de abril hasta el mediodía del lunes 11 de abril.

Se recomienda a los residentes que usen uno de los puntos de acceso alternativos para obtener servicios.

Los clientes de la Agencia de servicios sociales (Social Services Agency, SSA) del Condado de Orange pueden visitar http://www.mybenefitscalwin.org para solicitar o comprobar el estado de los beneficios de asistencia pública de Medi-Cal, CalFresh, CalWORKs o Alivio general (General Relief) o de forma alternativa a través de una de las siguientes opciones:

• CalFresh solo a través de www.GetCalFresh.org.
• Medi-Cal solo a través de www.coveredca.com.
• Centro de atención telefónica de SSA al (800) 281-9799
  • El horario del centro de atención telefónica es de 6:30 a.m. a 8 p.m., de lunes a viernes y de 7 a.m. a 4:30 p.m., los sábados.  
• En persona en una de las oficinas de SSA: https://www.ssa.ocgov.com/about-us/office-locations/office-location-list

Para comunicarse con la Oficina sobre el envejecimiento (Office on Aging) del Condado de Orange, llame al teléfono gratuito (800) 510-2020, de lunes a viernes, de 8 a.m. a 5 p.m. o por correo electrónico a areaagencyonaging@occr.ocgov.com

Los clientes de la Autoridad de Vivienda del Condado de Orange (Orange County Housing Authority, OCHA) pueden visitar https://ochousing.org/ para obtener información general sobre los programas de OCHA. Los clientes también pueden ponerse en contacto con una de las ubicaciones virtuales a continuación para recibir asistencia relacionada con:

• Información general a OCHAContact@occr.ocgov.com
• Lista de vacantes de OCHA (solo para titulares de vales) a OCHA.Referral@occr.ocgov.com
• La lista de espera de OCHA está cerrada actualmente. Para los clientes activos en la Lista de espera 2012 de OCHA, pueden encontrar información en https://www.waitlistcheck.com/.

Los clientes también pueden comunicarse con OCHA por teléfono al:

• (714) 480-2700
• (800) 735-2929 Servicio de retransmisión de California
  • El horario de atención telefónica va de 8 a.m. a 5 p.m., de lunes a viernes

El horario de la oficina para atención en persona es de 8 a.m. a 5 p.m., de lunes a jueves con cita previa. Puede visitor https://ochousing.org/conact-us para obtener más información.

Los clientes de la Agencia de atención de salud de OC que necesiten asistencia pueden llamar a la línea OCLINKs al (855) 625-4657.

Los clientes de Cal Optima pueden visitar https://caloptima.org/en/ContactUs.aspx.

Los clientes del Centro de recurso para cuidadores del Condado de Orange pueden visitor https://www.caregiveroc.org/contact-us.

Para obtener más información sobre los servicios del Condado, visite  ocgov.com.

오렌지 카운티, 캘리포니아주 (2022년 4월 4일) – 카운티 커뮤니티 서비스 센터 사무국(15496 매그놀리아 스트리트, 웨스트민스터 소재)은 4월 7일부터 4월 11일까지 건축공사로 인하여 휴업합니다.

서비스를 이용하실 주민 여러분께서는 다음 대체 접근방법 가운데 한 곳을 이용하도록 권합니다.

오렌지 카운티 사회서비스 기관(SSA) 이용자들은 http://www.mybenefitscalwin.org 에 방문하면 기존 메디-칼, 칼프레시, 칼워크 또는 대안적으로 일반구제 공적 부조를 신청하거나 확인할 수 있으며, 또는 다음 옵션 가운데 한 가지를 사용할 수 있습니다:

• 칼프레시 전용: www.GetCalFresh.org.
• 메디-칼 전용: www.coveredca.com.
• SSA 콜센터: (800) 281-9799
  • 콜센터 업무시간은 월요일에서 금요일까지는 오전 6:30부터 오후 8시까지이며,  토요일은 오전 7시부터 오후 4:30입니다.  
• 직접 방문 시에는 다음 SSA 사무소 가운데 한 곳 이용: https://www.ssa.
  ocgov.com/about-us/office-locations/office-location-list

을 이용하면 도움을 받을 수있습니다. areaagencyonaging@occr.ocgov.com을이용하면 도움을 받을 수 있습니다.

오렌지 카운티 주택본부(OCHA) 손님들은https://ochousing.org/에 방문하면 OCHA 프로그램에 관한 종합 안내를 받을 수 있습니다. 손님들께서는 아래의 가상 위치를 참조하여, 해당 업무에 따라 접촉하시기 바랍니다:

종합안내: OCHAContact@occr.ocgov.com

• OCHA 빈집 등록(바우처 소지자 전용):  OCHA.Referral@occr.ocgov.com
• OCHA의 대기자 명단은 현재 폐쇄되었습니다. OCHA의 2012년 대기자 명단 정보는https://www.waitlistcheck.com/에서 볼 수 있습니다.

손님들은 전화를 통하여 OCHA와 접촉하는 것도 가능합니다:

• (714) 480-2700
• (800) 735-2929캘리포니아 릴레이 서비스
  • 전화 접수 가능한 시간은 월요일에서 금요일까지, 오전 8시부터 오후 5시까지

직접 방문 시간은 월요일에서 목요일까지, 오전 8시부터 오후 5시까지이며, 예약 후 가능합니다. 더 많은 정보가 필요하다면 https://ochousing.org/conact-us. 에 방문하시기 바랍니다.

OC 보건기관 손님으로서 도움이 필요하다면 OCLINKs 전화번호 (855) 625-4657를 이용하시기 바랍니다.

칼옵티마 손님은 https://caloptima.org/en/ContactUs.aspx. 에 방문하시기 바랍니다.

돌봄제공자 자원센터 OC 손님은https://www.caregiveroc.org/contact-us. 에 방문하시기 바랍니다.

카운티 서비스에 대해 더 많은 정보가 필요하다면 이곳에 방문하세요: ocgov.com.

加州奧蘭治郡 (2022年4月4日）位於Westminster的Magnolia街15496號的郡社區服務中心辦公室將從4月7日星期四中午至4月11日星期一中午因施工而關閉。

我們鼓勵居民使用以下的替代接入點來獲得服務。

奧蘭治郡社會服務局（SSA）的客戶可以訪問http://www.mybenefitscalwin.org申請或查詢現有的Medi-Cal、CalFresh、CalWORKs或一般救濟的公共援助福利，或者通過以下其中一個選擇。

• 通過www.GetCalFresh.org僅限CalFresh。
• 通過www.coveredca.com. 僅限 Medi-Cal。
• SSA的呼叫中心：(800) 281-9799
  • 呼叫中心的工作時間是週一至週五上午6:30至晚上8:00，週六上午7:00至下午4:30。
• 親臨SSA的一個辦公室: https://www.ssa.ocgov.com/about-us/office-locations/
  office-location-list

要聯絡奧蘭治郡老齡化辦公室，請在週一至週五上午8點至下午5點撥打免費電話（800）510-2020，或發送電子郵件至areaagencyonaging@occr.ocgov.com尋求幫助。

奧蘭治郡住房管理局（OCHA）的客戶可以訪問https://ochousing.org/了解有關OCHA項目的一般信息。客戶也可以聯絡以下虛擬地點之一，以獲得相關的協助。

• 一般信息： OCHAContact@occr.ocgov.com
• OCHA的空缺列表（僅適用於住房券持有者）OCHA.Referral@occr.ocgov.com
• OCHA的等候名單目前已經關閉。對於在OCHA 2012年輪候名單上的客戶，可以在 https://www.waitlistcheck.com/ 上找到相關信息。

客戶也可以通過電話聯絡 OCHA。

• (714) 480-2700
• (800) 735-2929 加利福尼亞中繼服務
  • 接待電話時間為週一至週五上午8時至下午5時。

當面辦公時間為週一至週四上午8時至下午5時，可預約。您可以訪問 https://ochousing.org/conact-us了解更多信息。

需要幫助的奧蘭治郡衛生保健機構客戶可以撥打OCLINKs熱線 (855) 625-4657。

CalOptima的客戶可以訪問 https://caloptima.org/en/ContactUs.aspx。

奧蘭治郡的照顧者資源中心客戶可以訪問 https://www.caregiveroc.org/contact-us。

更多關於郡政府服務的信息，請訪問 ocgov.com。

The County Community Service Center Office, 15496 Magnolia St. in Westminster, will be closed due to construction from noon Thursday, April 7 to noon Monday, April 11. 
Residents are encouraged to use one of the following alternative access points to obtain services.
County of Orange Social Services Agency (SSA) clients can visit http://www.mybenefitscalwin.org to apply for or check on existing Medi-Cal, CalFresh, CalWORKs or General Relief public assistance benefits or alternatively through one of the following options:
•    CalFresh only through www.GetCalFresh.org.
•    Medi-Cal only through www.coveredca.com.
•    SSA’s Call Center at (800) 281-9799
o    Call Center hours are 6:30 a.m. to 8 p.m. Monday through Friday and 7 a.m. to 
4:30 p.m. Saturdays. 
•    In-person at one of SSA’s offices: https://www.ssa.ocgov.com/about-us/office-locations/office-location-list 
To contact Orange County’s Office on Aging, call toll-free (800) 510-2020 Monday through Friday from 8 a.m. to 5 p.m. or email areaagencyonaging@occr.ocgov.com for assistance.
Orange County Housing Authority (OCHA) clients may visit https://ochousing.org/ for general information regarding OCHA programs. Clients may also contact one of the below virtual locations for assistance related to:
•    General Information at OCHAContact@occr.ocgov.com 
•    OCHA Vacancy Listings (for voucher holders only) at OCHA.Referral@occr.ocgov.com 
•    OCHA’s Waiting List is currently closed. For clients active on OCHA’s 2012 Waiting List information may be found at https://www.waitlistcheck.com/.
Clients may also contact OCHA by telephone at:
•    (714) 480-2700
•    (800) 735-2929 California Relay Service
o    Reception telephone hours are available 8 a.m. to 5 p.m. Monday through Friday
In-person office hours are 8 a.m. to 5 p.m. Monday through Thursday by appointment. You may visit https://ochousing.org/conact-us for further information.
OC Health Care Agency clients needing assistance can call the OCLINKs line at (855) 625-4657.
CalOptima clients can visit https://caloptima.org/en/ContactUs.aspx. 
Caregiver Resource Center OC clients can visit https://www.caregiveroc.org/contact-us. 
For more information about County services, please visit ocgov.com. 

The County of Orange Social Services Agency (SSA) is pleased to announce the availability of its Families and Communities Together (FaCT) platform annual report for Fiscal Year (FY) 2020-2021, covering the period from July 1, 2020 through June 30, 2021. The report addresses the critical role that FaCT and its network of 16 Family Resource Centers (FRCs) play in the County’s efforts to ensure children in Orange County grow up in stable, nurturing families and safe, supportive communities.

For over 25 years, FaCT has played an integral role in SSA’s efforts to prevent child abuse and neglect and help at-risk families thrive. FaCT FRCs provide family strengthening and support services to the community, ranging from counseling and parenting classes, comprehensive case management services, educational and training programs, as well as advocacy and community engagement. FaCT serves as a public-private partnership between SSA and numerous community-based organizations that collectively work to provide engagement and outreach, direct service delivery, fund development and professional/staff training on best practices.

In Fiscal Year 2020-2021, FaCT FRCs served more than 11,000 individuals and nearly 5,000 families.

To read the full report, please visit: www.factoc.org/newsletter/annual-reports.